Shipping Policies and Rates

*Please note that all items in the collection 'sale' are final*

*Please note that Mystery Box items & underwear cannot be returned or exchanged and sales are final*
Free Shipping:
  • Occasional Free Shipping promotions will be available for retail orders.¬†
  • Promotional free shipping method is based on weight and destination therefore may be First Class Package, Priority Mail or UPS Ground.
  • Free shipping does not apply to international or wholesale orders unless specifically noted.¬†
    • All applicable custom fees, taxes and duties are the sole responsibility of the customer.
Processing and Production Times:
  • Lead Times will vary (currently at 2-3 business days). Processing times are the length of time it takes for¬†the¬†placed order to be fulfilled. This is separate of shipping times.
  • Shipping information will be sent to the customer at the end of the processing time.
  • Orders placed after 2:00pm Eastern Time start their processing period the next business day.
  • InkAddict does not process on Saturdays, Sundays or Holidays.
U.S Shipping Methods: 
  • Shipping options and prices will vary based on the items you have in your cart.¬†

  • Shipping time selected applies to the amount of time the package takes to arrive once it leaves our warehouse. InkAddict still requires processing time before an order ships.
  • InkAddict uses USPS, UPS, FED EX and other services to ship your apparel.¬† ¬†
  • InkAddict is not responsible for lost items marked delivered by USPS.
  • Shipping rates are based on time, weight and location. All shipping times are estimates and can not be guaranteed.
International Shipping: 
  • Free shipping does apply to international orders over $100 USD.
  • Once your shipment has left USPS international sorting facility, it may not be trackable by InkAddict or USPS depending on location.
  • All applicable custom fees, taxes and duties are the sole responsibility of the customer.
  • Most customers will be required to pay custom fees, taxes and duties to the delivery service before receiving their package.
  • It is at the sole discretion of custom agents to release your package. Customs agents may delay delivery of packages.
  • For more information on customs and duties charges, please contact your local customs office.

Returns/Refunds:

  • Visit our Return Center to begin your Return.
  • Returns are eligible up to 30 days after delivery date.
  • Refunds are eligible up to 45 days after purchase date.¬†
  • Items purchased from the 'sale' category are considered clearance and not eligible for returns.
  • InkAddict does not accept returns for bra's or underwear.
  • Items found to be defective, damaged, or incorrect upon arrival will have shipping cost covered by InkAddict.
  • Returns due to sizing or other will be at the cost of the customer.
Exchanges:
  • InkAddict¬†will accept¬†items for exchange if¬†in new condition, unworn and free of damages by the customer¬†within 30 days of purchase.
  • Items purchased from the 'sale' category are considered clearance and are not eligible for exchanges.
  • InkAddict does not accept exchanges for bras or underwear.¬†
  • Shipping costs for exchanges are at the responsibility of the customer.¬†
  • To begin your exchange, please contact¬†customerservice@inkaddict.com